Revolutionizing the Customer Experience: The People of Medallia
We have enjoyed working with Medallia since late 2016, and appreciate their passion for improving customer and employee experiences. The following stories are about the people and teams who help make that mission happen. All of these stories can also be found on The Medallia Blog, and we’ll continue to update this post as new stories are published.
Interested in becoming a Medallian? View open roles here.
From the Interviews: What does Medallia do?
“Medallia helps companies gather feedback from their customers and employees and then shares that feedback with the people in the company who have the power to act on it — from the front line to the C-suite.”
“Medallia is a customer experience management, or CEM, platform that allows businesses to collect, analyze, and share feedback across an entire company.”
“We make sure everyone, not just the marketing or market research team, hears the voice of the customer.”
“We help companies understand what their customers think about them, which is becoming the primary way businesses set themselves apart.”
Diversity & Inclusion
Meet People
Interested in becoming a Medallian? View open roles here.
Note: Some people may have changed companies or roles since we interviewed them. These profiles reflect their thoughts on their role and Medallia at the time of the interview.
